Customers are our number one priority and we offer a number of around the clock easy to use customer service and support options. Whether you reside in the US, Canada or another country you can make use of our around the clock live chat option which is available to all players. By clicking on the live chat option which appears at the side of the main casino lobby you are immediately connected to a pop up screen where you can enter your casino user name and start chatting with a trained customer support supervisor who will endeavor to answer your query.

Convenient Contact Options

Toll free phone numbers for US and Canadian players are supplied for players who want to speak directly with a customer representative and can’t find the answers to their queries from the list of frequently asked questions which are available online featured in the support section of the casino. There is also a fax number which you can use for written queries or to fax documents together with three different email addresses for different departments within the support team. There is an email address for deposit queries, for payout questions and any general inquiries. We promise a response within 48 hours to any emails that are sent.

Wide Range of Frequently Asked Questions

Within the customer services and support department there are details of the credit card agreement form which is sometimes needed together with ID verification. The frequently asked questions give you a good insight into the running of the casino and are worth reviewing before you contact customer services, your question may already be answered. Through the support and customer services department we also welcome comments and criticism to improve the package of games, service, support and all round entertainment that we offer you.